Acceptable use policy

Xabia International School (XIC) has a number of social media outlets, on which we invite the public to follow us. Most online communities have their own rules and guidelines, which we will always follow. We reserve the right to remove any contributions that break the rules or guidelines of the relevant community, or any of the following:

• Be civil, tasteful and relevant.
• Do not post messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive.
• Do not swear.
• Do not post content copied from elsewhere, for which you do not own the copyright.
• Do not post the same message, or very similar messages, more than once (also called “spamming”).
• Do not publicise your, or anyone else’s, personal information, such as contact details.
• Do not advertise products or services.
• Do not impersonate someone else.

Defamation

Please take care not to make defamatory statements. In law, this means a statement that lowers the reputation of a person or organisation in the eyes of a reasonable person. By publishing such a statement we can both get into serious trouble. We will, therefore, take down any statement that could be deemed to be defamatory.

Political Stance

XIC must be politically neutral in its communications. Therefore, please do not use any of our pages to promote party political messages or other content. We will remove any comments that, in its view, may compromise its obligation to maintain political neutrality.

Our approach to connections on social media

XIC may choose to ‘follow’, ‘like’ or otherwise establish connections with other organisations and individuals using social media. This is so that we can maintain contact with what other social media users are saying and, where appropriate, share their content. Sometimes we also need to establish a connection so that we can engage with users, eg via direct messages or posting. This is an emerging area of communications and as such we will review and amend its practice continuously.

Endorsement

XIC does not implicitly or explicitly endorse any individual or organisation merely by virtue of creating a social media connection, regardless of the terms used by social media providers such as ‘follow’ or ‘like’. Indeed, we will maintain social media connections with organisations that are critical of it and/or have opposing views. Nor do we hold any responsibility for the content of such profiles.

Removal

Once connected, XIC will not remove a profile from its network unless there is some over-riding reason to do so, for ex. because it poses a significant and material risk to our reputation and credibility, or a significant and material breach of our obligations to maintain political neutrality. It is not possible to be prescriptive on what would pose such a threat and each case will need to be considered on its own merits.

Contacting us via social media

Our responses to replies, comments and direct messages depend on the individual service. Even if we do not reply, we are listening and will act on or pass on your comments as appropriate. Our social media accounts are not currently monitored twenty-four hours a day, seven days a week. It is also easy to miss posts on busy social media traffic. If your query is serious, urgent, or involves personal details, you may also like to contact the School directly. Please note that unless stated otherwise the views/comments given on any of our social media sites may not necessarily reflect the views of XIC. Our social media platforms are not intended to be used by the media or politicians to contact us.